Effective as of August 18, 2024
Thanks for choosing Voicecube! We value your privacy and appreciate your trust in us. To better protect you, we have established the Privacy Policy that must be observed to handle user information appropriately.
This Privacy Policy (“Policy”) describes how we treat user information we collect through our websites, apps, software and other online services (the “VoiceCube”, “Service” or “Platform”). This Policy governs the information collection and process practices for the Platforms. By downloading, using and/or accessing our services through the Platforms, you expressly consent to the information practices described in this Policy.IF YOU DO NOT AGREE WITH ANY TERM IN THIS POLICY, PLEASE DO NOT USE OUR SERVICES.
This Privacy Policy applies only to our collection and processing of information about users of the Services.
This Privacy Policy does not apply to any services, websites or software operated by third parties that are linked to us (whether we provide those links or other users share them) nor does it apply to content, data, applications or materials from third parties. We advise you to check the privacy policies of any third party website or software before providing any information to them.
We collect your information through three primary methods: Information You Provide, Information Automatically Gathered, and Information Obtained from Other Sources. Details on each are provided below.
User Content: We collect the content you generate or share through our Service, including audio recordings, videos, and associated metadata, such as the time, location, and creator of the content. Even if you do not use our Service, your information may be included in content created or shared by others on our Platform.
Participations: If you engage in surveys, research projects, promotions, contests, marketing initiatives, or events organized or supported by us, we collect the information you provide during your participation.
Communications: When you contact us, we may gather the information you provide, such as identity or age verification, feedback on your experience with the Service, or details regarding potential breaches of our Terms of Service (our “Terms”) or other guidelines.
Technical Data: We collect technical details about your device and network connection when you use our Service, such as your device model, operating system, IP address, and system language. We also collect service-related data, including diagnostic and performance metrics, crash reports, and logs. We assign you a device ID and user ID, and if you access the Service from multiple devices, we use these IDs to recognize your activity across them, ensuring a smooth login experience and enhancing security.
UsageData: We gather information on your activities within the Service, including the content you view, how often and how long you use the Service, your interactions with other users, your search history, and your preferences.
Content Analysis: We analyze the characteristics and features of the videos, images, and audio recordings you share as part of your User Content. This might involve detecting objects, scenes, faces, or other elements within images, as well as transcribing spoken words. These processes help with content moderation and enable special effects like transcription and captions.
Cookies andTrackingTechnologies: We use cookies and similar tracking technologies to operate and provide our Platform. For more information on our use of cookies, please refer to Article 4 of this Policy. Where required by law, we will seek your consent before using cookies.
MarketingData: This includes mobile advertising identifiers, your preferences for receiving updates on our activities, events, and publications, and how you engage with our communications. We will obtain your explicit consent to send you marketing information where required by law.
DatafromThird-PartyServices: We may collect personal information from third-party platforms and partners. The personal data we collect from these sources is governed by this Privacy Policy. However, information stored by third parties remains subject to their privacy policies, including their decisions on whether to continue sharing data with us, the types of data shared, and your choices regarding visibility on those third-party services. If the third party allows you to remove an application or feature, we will stop collecting data through it, though we may retain previously collected information in compliance with applicable laws.
Additional Data: We may also collect other types of information not specifically listed here. This data will be used in accordance with this Privacy Policy or as disclosed at the time of collection.
Permissions We Require
To ensure you can fully utilize our features and services, we may request the following permissions from your device. We collect only the necessary data with your consent, adhering to the principle of minimal data collection:
Camera Access: Required for taking photos, such as when uploading a profile picture.
MicrophoneAccess: Necessary for recording audio, which is used for features like audio recording and speech-to-text conversion.
Location Access: Used to assist in naming files when recording audio, requiring your consent for accurate file management.
Access to Photo Library: Required for importing videos, uploading transcriptions, uploading profile pictures, and submitting feedback with screenshots. This permission allows us to read and write files to your device's photo album.
Save to Photo Library: Required for saving personal referral QR codes or other shared content to your device’s photo album.
You can manage these permissions in your device’s settings, enabling or disabling them as you choose. When you enable a permission, you authorize us to collect and use the corresponding data to provide the relevant service. Disabling a permission means you revoke your consent for that data collection, and we will stop gathering and using the associated information. This may affect your ability to use certain features, but your prior consent and data usage will remain unaffected by the change.
We use your personal information to provide you with a great overall experience in the following ways:
Providing and Maintaining Services: We use your registration details, device information, and content like video and audio recordings to set up your account and deliver the services you request, view, engage with, or purchase. We do so in accordance with our contractual obligations to you.
Improving Services: We analyze how you use our platform to enhance existing features, develop new ones, and tailor our services to better meet your needs.
Communication: Your information allows us to keep you informed about your account, transactions, and updates to our services. We also use it to send you notifications and newsletters you’ve opted into.
Safety and Security: We use data to protect the platform by identifying and addressing technical issues, security threats, and any unauthorized activities.
Third-Party Features: With your consent, we may share your information with third-party platforms to enable additional features like content sharing.
Legal Compliance: We may use your Personal Information to comply with applicable law, respond to valid legal process, investigate or participate in civil discovery, litigation, or other adversarial legal proceedings, or investigate potential violations of or enforce our Terms of Service.
Consent-Based Uses: For other purposes with your consent, we may specifically ask and then collect, use or share your personal information, such as when required by law.
How We Share Your Personal Information
We only share your personal information in the ways described below:
Trusted Third Parties: We may share your information with service providers that help us deliver our services, such as third-party login, cloud storage, payment processing, data analytics, voice transcription, and customer support. These service providers are bound by contractual obligations to protect your personal information and are only given the information necessary to perform their services for us.
Other Users: When you collaborate with others, your basic account or profile information may be shared. For instance, if you share content through our platform, the recipients will be able to see that it was shared by you.
Administrators: If you are part of a workspace managed by another person or organization, the administrator may access the content and information within that workspace.
Affiliates: We may share your information with affiliated companies within our corporate group to support our services and operations.
Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, to enforce our agreements and policies, or to protect our rights, users, or others.
Corporate Transactions: If our company undergoes a merger, acquisition, reorganization, or other corporate changes, your personal information may be shared or transferred as part of that transaction.
With Your Consent: We may also share your information when you specifically request or consent to it.
Your Rights
You have the following rights in relation to your Personal Information that we hold:
Access: You have the right to access the Personal Information we hold about you, and to receive an explanation of how we use it and whom we share it with.
Correct: You have the right to correct any Personal Information we hold about you that is inaccurate or incomplete.
Delete:You have the right to request for your Personal Information to be erased or deleted.
Restrict processing: You have a right in certain circumstances to stop us from processing your Personal Information other than for storage purposes.
Potentially other rights
Please be aware that if you do not allow us to collect personal information from you, we may not be able to deliver certain experiences, products, and services to you, and some of our services may not be able to take account of your interests and preferences. If collection of personal information is mandatory, we will make that clear at the point of collection so that you can make an informed decision whether to participate.
If you have any questions on how to use the above tools, want to know about what rights you may have or want to exercise them, or have any requests, inquiries, or complaints, please contact us.
We implement physical, managerial, and technical safeguards designed to enhance the security and integrity of the personal information we collect and maintain. However, transmitting personal information over the internet carries inherent risks, and we cannot 100% guarantee the complete security of your data during such transmissions. Any such transfer is made at your own risk.
Our services may include features or links to third-party websites and services. Information you provide on these platforms is directly given to the operators of those services and is subject to their privacy and security policies, even if accessed through our service.
Cookies are small text files stored on your device when you visit our platform. We, along with our third-party partners, use cookies, pixels, and similar technologies to enhance your experience on our services, improve advertising effectiveness, and distinguish you from other users.
We use the following types of cookies and similar technologies:
Strictly Necessary Cookies: These cookies are essential for providing you with our services. They enable basic functions like login, user authentication, and security. Without these cookies, we cannot deliver the services you request.
Functional Cookies: These cookies help us recognize you when you return to our platform. They allow us to personalize content for you and remember your preferences, such as your language choice.
Analytical, Performance, or Advertising Cookies: We use these cookies to analyze your usage of our services, improve our platform, and measure the effectiveness of our advertising. Our third-party analytics providers help us understand how users interact with our services, and our advertising partners, including Facebook, deliver relevant ads to you on other sites. This data is compiled into reports that help us improve our services without identifying individual users.
You can control and manage your cookie preferences through your browser settings (if you access VoiceCube Services via a browser). Blocking some or all cookies might impact your ability to use certain features of our services.
For more information on managing cookies, you may also visit AboutCookies.org, which provides comprehensive guidance for a variety of browsers.
The personal data we collect from you may be stored on a server located in United States, outside of the country where you live.
We operate globally and may transfer your personal information our Affiliates or third parties in locations around the world for the purposes described in this Privacy Policy. Wherever your personal information is transferred, stored or processed by us, we will take reasonable steps to safeguard the privacy of your personal information. These steps may include implementing standard contractual clauses which recognized by law, obtaining your consent, or other lawful means of transferring personal information.
This Additional California Privacy Notice applies solely to California residents. It applies to personal information we collect on or through the Services and through other means (such as information collected offline, in person, and over the telephone). We may have collected the following categories of personal information for business or commercial purposes:
identifiers (such as name and email address),
commercial information (such as transaction data),
Internet or other network or device activity (such as browsing history and log data),
financial data (such as credit card information),
sensory information (such as customer service recordings ),
other information that identifies or can be reasonably associated with you.
We collect the categories of personal information identified above from the following sources: (1) directly from you, (2) through your use of the Services, and (3) third parties such as lead generation firms.
As further described above, we collect the categories of personal information identified above for the following business and commercial purposes:
to provide the Services,
to communicate with you regarding the Services or to tell you about services we believe will be of interest to you,
to protect us and others, including enforcing the legal terms that govern the Services,
to comply with laws,
to facilitate any business transfers for an actual or contemplated sale involving our assets,
as consistent with customer requirements.
California law may permit California residents to request that we:
Provide you the categories of personal information we have collected or disclosed about you in the last twelve months, the categories of sources of such information, and the categories of third parties with whom we shared personal information.
Provide access to and/or a copy of certain information we hold about you.
Delete certain information we have about you.
You may have the right to receive information about the financial incentives that we offer to you, if any. You also have the right to not be discriminated against (as provided above) for exercising certain of your rights.
We may share certain data with entities that track advertising effectiveness on our behalf. We may share email addresses with services that deliver email on our behalf. These entities take no ownership in identifiers (such as name and email address).
If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information to third parties who intend to license or sell that personal information. You can exercise this right by contacting us as set forth below with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your personal information as sales are defined in Nevada Revised Statutes Chapter 603A.
If you are a resident of the European Union, you will benefit from any mandatory provisions of the law of the country. You may have certain additional rights with respect to your personal information under the General Data Protection Regulation (Regulation (EU) 2016/679) (the “GDPR”). Nothing in this Agreement affects your rights to rely on such mandatory provisions of local law.
You may contact us at speech_support@myhexin.com to exercise any of the above rights. We may request specific information from you to confirm your identity, and in some circumstances, we may charge a reasonable fee for access to your information.
If you believe that our processing of your information is inconsistent with your data protection rights under the GDPR and we have not adequately addressed your concerns, you have the right to lodge a complaint with the data protection supervisory authority of your country.
General age limitation: The App is not directed at children under the age of 13, and our Terms of Use do not allow children under 13 years of age to use the App. If we learn that we have collected personal information of a child under the age of 13, we will delete it. We encourage parents with concerns to contact us.
Age limitation for EU residents and California Residents: Due to requirements of the EU General Data Protection Regulation and California Consumer Privacy Act you shall be at least 16 years old in order to use our Services. To the extent prohibited by applicable law, we do not allow use of the Service by the EU residents and California residents younger than 16 years old, unless with the parent’s/guardian’s permission as provided above.
If we unintentionally collect personal data, find any content with, or related to a child under age 13 (or 16 in the EU and California), we will delete such information as quickly as possible.
The effective date of this Policy is set forth at the top of this webpage. We reserve the right to amend this Policy at any time with or without notice and will place any updates on this webpage. The amended Policy supersedes all previous versions. Your continued use of products and services on our platform will be taken as acceptance of the updated Privacy Policy.
NEW PORT LLC is the controller of your personal information. If you have any questions about our privacy practices or this privacy statement, or to exercise the rights detailed in this privacy statement, please contact us by clicking “Settings”- “Contact Us” within the app, or at:
NEW PORT LLC
1100 Industrial Rd, Unit 9, San Carlos, CA 94070, United States
speech_support@myhexin.com